Last updated: August 11, 2026

 

Isle Of Spice Sea Moss ("Company," "we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

This Privacy Policy applies when you visit isleofspiceseamoss.com, purchase our products, subscribe to our communications, or otherwise interact with us.

Company: Isle Of Spice Sea Moss
Email: Info@IsleOfSpiceSeaMoss.com
Mailing Address: PO Box 3334, Tarzana, CA 91356-3334, United States

 

1. Information We Collect

Information you provide directly

We may collect information you provide to us, including:

• Name

• Email address

• Phone number

• Shipping and billing address

• Payment and transaction information

• Order history and product preferences

• Information submitted through contact forms, reviews, newsletter sign-ups, or other communications with us

Payment information is processed securely by our payment providers. We do not directly store your full credit or debit card number.

Information collected automatically

When you use our website, we and our service providers may automatically collect certain information, including:

• IP address

• Browser and device type

• Pages viewed and interactions with our website

• Referring website or source

• Approximate location derived from your IP address

• Cookies and similar tracking technologies

See Section 5: Cookies and Tracking Technologies for more information.

Information from third parties

If you purchase our products through a third-party marketplace, such as Amazon, we may receive limited information from that platform as necessary to process and fulfill your order.

We use marketplace customer information only as permitted by the applicable marketplace and do not use Amazon customer information to create advertising audiences or Google Customer Match lists.

 

2. How We Use Your Information

We may use your information to:

• Process, fulfill, and ship your orders

• Provide customer service and respond to inquiries

• Communicate with you about your purchases or account

• Send marketing emails, promotions, and product updates if you have subscribed or otherwise consented to receive them

• Personalize and improve our website and customer experience

• Understand how visitors use our website

• Measure the effectiveness of our marketing and advertising

• Create and manage advertising audiences, where permitted

• Prevent fraud and protect the security of our website and business

• Comply with applicable legal, tax, accounting, and regulatory requirements

You can unsubscribe from marketing emails at any time using the unsubscribe link included in our emails.

 

3. SMS / Text Messaging

If you sign up to receive text messages from Isle Of Spice Sea Moss, you consent to receive marketing text messages at the phone number you provide. These messages may include promotions, discount codes, product updates, and cart reminders.

• Consent to receive marketing text messages is not a condition of purchase.

• Message and data rates may apply.

• Message frequency may vary.

• You may unsubscribe at any time by replying STOP.

• For assistance, reply HELP or contact us at Info@IsleOfSpiceSeaMoss.com.

We use phone numbers collected for SMS marketing to provide the text messaging services you requested and for related marketing purposes.

We may share your phone number with service providers that help us operate our SMS program. We do not sell or share your SMS opt-in information or consent with third parties for their own marketing or promotional purposes.

​

4. How We Share Your Information

We do not sell your personal information for monetary compensation.

We may share certain personal information with service providers and advertising partners as described below.

Service providers

We may share information with companies that help us operate our business, including:

• Wix, our website and e-commerce platform

• Payment processors

• Shipping and delivery providers

• Email marketing providers

• Website hosting and technology providers

• Analytics providers

• Other vendors that help us operate our website and fulfill customer orders

These providers receive information as necessary to perform services on our behalf.

Advertising and analytics partners

We may use advertising and analytics services provided by companies such as Google and Meta (Facebook and Instagram).

These services may use cookies, pixels, and similar technologies to help us:

• Understand how visitors interact with our website

• Measure advertising performance

• Show relevant advertisements

• Reach people who have previously interacted with Isle Of Spice Sea Moss

• Create advertising audiences based on our existing customers

We may also use Google Customer Match. This allows us to use first-party customer information, such as email addresses voluntarily provided directly to Isle Of Spice Sea Moss, to create advertising audiences on Google.

Customer information used for Google Customer Match is hashed before or during the upload process. Google attempts to match the hashed information with Google accounts so that we can reach existing customers or relevant audiences through Google advertising services.

We do not use customer information obtained through Amazon or other third-party marketplaces for Google Customer Match unless permitted by the applicable platform and law.

Google and Meta may also process information according to their own privacy policies and settings.

Legal and business purposes

We may also disclose information:

• When required by law, court order, subpoena, or government request

• To prevent fraud or protect our rights, property, customers, or business

• In connection with a merger, acquisition, financing, restructuring, or sale of all or part of our business

• With your consent or at your direction

 

5. Your Privacy Choices and Rights

Email marketing

You may unsubscribe from marketing communications at any time by clicking the Unsubscribe link included in our marketing emails.

You may also contact us at Info@IsleOfSpiceSeaMoss.com.

Advertising and tracking

You can manage certain advertising preferences through Google, Meta, your browser settings, and any cookie preference tools available on our website.

Depending on your location and applicable law, you may also have the right to opt out of certain uses of personal information for targeted or cross-context behavioral advertising.

California residents

California residents may have certain privacy rights under applicable California law. Depending on the law applicable to our business and the information involved, these may include rights concerning access to, correction of, or deletion of personal information.

You may contact us at Info@IsleOfSpiceSeaMoss.com to submit a privacy request. We will review and respond to requests as required by applicable law.

European Economic Area, United Kingdom, and other jurisdictions

Depending on where you live, you may have additional rights regarding your personal information, including the right to request access, correction, deletion, restriction, or objection to certain processing.

Where consent is required for certain cookies, personalized advertising, or other processing, we will request consent as required by applicable law.

You may also have the right to lodge a complaint with your local data protection authority.

 

6. Cookies and Tracking Technologies

We and our service providers may use cookies, pixels, and similar technologies on our website.

These technologies may be used to:

• Keep our website functioning properly

• Remember your preferences

• Maintain shopping cart and checkout functionality

• Understand website traffic and visitor behavior

• Measure marketing and advertising performance

• Support personalized and retargeting advertising

Cookies may include necessary, functional, analytics, and advertising cookies.

Where required by applicable law, we will request your consent before using certain non-essential cookies.

You can manage cookies through your browser settings and, where available, through the cookie preference tools on our website. Disabling certain cookies may affect how some parts of the website function.

Do Not Track

Some web browsers offer a "Do Not Track" ("DNT") setting. Because there is not currently a universally accepted standard for responding to DNT signals, our website may not respond to all DNT signals.

You can manage cookies and certain tracking technologies through your browser settings and any cookie preference tools available on our website.

 

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:

• Process and maintain transaction records

• Provide customer service

• Maintain appropriate business and accounting records

• Comply with tax, legal, and regulatory requirements

• Resolve disputes

• Prevent fraud

• Enforce our agreements

Retention periods may vary depending on the type of information and our legal obligations.

 

8. Data Security

We use commercially reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of transmitting information over the internet or storing information electronically is completely secure. We therefore cannot guarantee absolute security.

 

9. Children's Privacy

Our website and online services are intended for adults and are not directed to children under the age of 13. We do not knowingly collect personal information online from children under 13. If you believe a child under 13 has provided personal information to us, please contact us at Info@IsleOfSpiceSeaMoss.com so that we can take appropriate steps to delete it.

 

10. Third-Party Websites and Services

Our website may contain links to third-party websites, platforms, or services.

We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party websites or services you use.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business practices, technology, services, or legal requirements.

When we update this policy, we will post the revised version on this page and update the "Last updated" date at the top.

If required by applicable law, we may provide additional notice of material changes.

​

12. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or would like to submit a privacy-related request, please contact us:

​

Isle Of Spice Sea Moss

Email: Info@IsleOfSpiceSeaMoss.com
Mail: PO Box 3334, Tarzana, CA 91356-3334, United States

​